What medications do you add to the online catalog?
Our company include either brand-name or generic medications in the online catalog.
Are generics of high quality?
Our generics do not differ from branded prototypes. They differ in visual appearance. Generic drugs have similar active componenets, the quantity and speed of absorption of its active ingredients into the blood flow.
Are medications over-the-counter only?
Sky Pharmacy sells either prescription or over the counter drugs.
Are shipping rates fixed?
Sky Pharmacy offers fixed rates. It doesn’t matter in what location you live in. The fees do not change.
Do you ship internationally?
Our online pharmacy ships parcels globally. If you have any doubts, please, address our customer care department to find out whether the parcel will be delivered to your location.
How do you send orders?
We follow confidentiality and anonymity patterns. It is significant when a customer places an order online and is sure you will be absolutely secured. We keep customers’ data safe.
What if the package is damaged or something is missing?
In this case, firstly you should get acquainted with the delivery terms. If it is over, address the customer care department. We will cope the problem by reshipping the parcel or offering a refund.
Can my order be delayed at customs?
If it happens, our company will inform you. Such a delay may imply the detailed examination. Then, your parcel will be delivered right to your shipping address.
Do you have additional reshipment charges?
No, we are not. The reshipment is free of charge.
What shipping method do you offer?
Sky Pharmacy offers 2 shipping options, currently: Trackable Courier Service with delivery within 5 – 9 days. Tracking is possible. The ID number becomes available within 4 business days after the order has been dispensed from the office. Airmail service brings parcels within 14 – 21 business days. The maximu delivery term is 30 business days, tracking is unavailable.
What if the order isn’t received during the delivery time?
If the order isn’t received during the delivery time we guarantee to reship the product free of charge or give your money back.
What payments do you accept?
We accept the credit cards such as Visa, MasterCard, JCB, Diners Club, Discover and E-Checks.